The Review Process
What should a client review look like? Here we’ll take you through a number of ideas as well as industry guidance to show how to review a client’s plans on a regular basis. Then, we’ll take you through a process and emphasise the key regulatory points that firms need to make sure are covered. Ultimately, it’s all about good client outcomes. The same focus that was placed on the initial advice should be given to reviewing the plan and reassessing the objectives.

There are a number of key areas to explore here. Planning for retirement and into later life goes further than just the financial elements and includes considering ‘non-pension’ areas such as the need for care and the appointment of attorneys. The regulator also expects firms to have a consumer vulnerability policy in place. Whilst vulnerability isn’t limited to those in later life, research shows that there tend to be some elements that present themselves more as people get older. So there is a lot to factor in.

By viewing this webinar, you will be able to:
  1. Examine the key factors in a review process
  2. Discuss key industry guidance on good practice relating to pension reviews
  3. Understand the regulatory principles pertaining to pension reviews
  4. Recognise the impact of health and ageing
  5. Examine the key facets of a consumer vulnerability policy
  6. Understand the need to review the advice process
Please complete the form below to access the recording.

By submitting this form, you allow Just to contact you regarding this recording.
This recording qualifies for 30 minutes of CPD.
For further information please contact your dedicated account manager. Alternatively contact our events team on 01737 233315 or by email.

Just is a trading name of Just Retirement Limited (‘JRL’), Just Retirement Money Limited (‘JRML’), Partnership Life Assurance Company Limited (‘PLACL’) and Partnership Home Loans Limited (‘PHLL’) which are subsidiary companies of Just Group plc. JRL is registered in England and Wales, with company number 05017193. JRML is registered in England and Wales, with company number 09415215. PLACL is registered in England and Wales, with company number 05465261. PHLL is registered in England and Wales, with company number 05108846. The registered office for JRL, JRML, PLACL and PHLL is Enterprise House, Bancroft Road, Reigate, Surrey, RH2 7RP. JRL and PLACL are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. JRML and PHLL are authorised and regulated by the Financial Conduct Authority. For more details about the Just Group please visit www.justgroupplc.co.uk. Calls may be monitored and recorded, and call charges may apply. Lines are open 8.30am to 5.30pm, Monday to Friday.


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